About

A clear, stage-by-stage view of your customer lifecycle — who owns what, what success looks like, and how to keep customers moving forward. Fully customizable for your team.

This template helps you map every stage of the customer experience — from first touch to renewal and beyond. It’s designed to create alignment across teams, clarify responsibilities, and ensure no step gets missed as customers move through their lifecycle.

💡 How to Use

Customize each stage based on your GTM motion and customer experience
Assign owners and system to clarify who's responsible and what tools are in play
Use it during onboarding, QBRs, and ops reviews to improve visibility and drive consistency
Update regularly to reflect changes in team structure, responsibilities, or customer needs

Trustpilot

TrustScore4.4

14-Day Refund Promise

Shop confidently with Shuppi

If your download isn’t what was promised, we’ll make it right. Eligible purchases can be refunded within fourteen calendar days when listings mislead, files fail, or duplicate checkouts happen.

Listings must match what you receive—no surprises.
Corrupted files or technical issues? Request a quick fix or refund.
Duplicate purchases are covered without the hassle.

Read our full refund policy

SSL Secured Stripe Powered Buyer Protection

Product Specs

Download Size

397 KB

Created

Nov 22, 2025

Version Number

1.0

Frequently Asked Questions

PC: To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location. To extract the entire contents of the compressed folder, right-click the folder, click Extract All, and then follow the instructions.

Mac: Double click the .zip file, then search for the product folder or product file.